Política de reembolso

Returns are accepted within 14 days of delivery on new, uninstalled, unmodified items in original packaging.

All approved returns are subject to a 15% restocking fee.

Return shipping: if the return is due to customer error (wrong bike info, changed mind, ordered wrong part), the customer is responsible for return shipping. If the error is ours or the product arrives defective, we cover return shipping.

Non-returnable items: custom, made-to-order, powder-coated, anodized, or special-order items; items that have been installed, used, or modified; and items fulfilled by third-party suppliers marked as final sale.

Exchanges follow the same rules as returns; the customer pays any price difference and new shipping.

Damaged or Incorrect Items: Inspect your order upon arrival. Report damaged, defective, or incorrect items within 7 days of delivery with photos of the item and packaging. We will arrange replacement or refund for verified claims.